Terms of Service

Last updated: June 1, 2026

1. Acceptance of Terms

By accessing or using Autowalk (“the Service”), operated by Autowalk Ltd (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

2. Description of Service

Autowalk is an AI-powered platform that generates marketing assets — including studio-quality images, short-form video, 360° spin viewers, and listing copy — for vehicles sourced from auction and salvage yards. The Service is provided to registered businesses and individuals (“Users”) on a subscription and credit basis.

3. Account Registration

You must create an account to access the Service. You agree to provide accurate, complete, and current information, and to keep your credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately at hello@getautowalk.com if you suspect unauthorised access.

4. Subscriptions and Credits

Plans. Subscriptions are billed monthly. Your selected plan's credits reset at the start of each billing cycle. Unused monthly credits do not roll over.

Top-up credits. Credits purchased as one-time top-ups never expire and are consumed after plan credits are exhausted.

Cancellation. You may cancel at any time through your billing settings. Cancellation takes effect at the end of the current billing period; no refund is issued for the remaining period. Accrued top-up credits remain available until used.

Refunds. All charges are non-refundable except where required by applicable law, or where we determine at our sole discretion that a refund is warranted (e.g., a verifiable processing error on our part).

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation.
  • Submit content depicting illegal activity, hate speech, or explicit material unrelated to vehicle marketing.
  • Misrepresent the condition, history, or title status of a vehicle.
  • Reverse-engineer, scrape, or extract the Service's models or infrastructure.
  • Resell AI-generated output as a competing AI-image generation service.
  • Circumvent access controls, rate limits, or credit metering.

We reserve the right to suspend or terminate accounts that violate these terms without notice.

6. Intellectual Property

Your content. You retain ownership of all photos and data you upload. By uploading, you grant us a limited, non-exclusive, worldwide licence to process your content solely to deliver the Service.

Generated assets. Subject to these Terms and payment of applicable fees, you own the AI-generated images, videos, and copy produced from your jobs. You may use them for any lawful commercial purpose, including advertising and resale listings.

Our platform. The Service, its software, branding, and infrastructure are our exclusive property. Nothing in these Terms transfers any rights in our platform to you.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT RESULTS WILL MEET YOUR EXPECTATIONS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) $100 USD. IN NO EVENT ARE WE LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES.

9. Indemnification

You agree to indemnify and hold harmless Autowalk and its officers, directors, employees, and agents from any claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms.

10. Third-Party Services

The Service integrates with third-party AI providers, payment processors, and cloud infrastructure. We are not responsible for the availability or accuracy of these third-party services. Your use of payment processing is subject to Stripe's terms of service.

11. Modifications

We may update these Terms at any time. We will notify you by email or in-app notification at least 7 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

Questions about these Terms? Email us at hello@getautowalk.com.